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Terms & Conditions

SMS Terms & Conditions

Effective Date: October 9 2025

These SMS Terms & Conditions apply to text messaging services provided by Gemex Cargo LLC. By opting in to receive SMS messages from us, you agree to the terms outlined below.

1. SMS Consent Communication

The information obtained as part of the SMS consent process, including your phone number (331) 289-5888, will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Gemex Cargo LLC, you may receive messages related to the following:

  • Load status updates
  • Dispatch and logistics coordination
  • Appointment or delivery reminders
  • Customer support follow-ups
  • Billing or payment inquiries

Example:
“Hello, this is a reminder from Gemex Cargo LLC regarding your upcoming delivery scheduled for [Date] at [Time]. Reply STOP to opt out.”

3. Message Frequency

Message frequency may vary depending on your interaction with our company.
Example: You may receive up to 10 SMS messages per week depending on your delivery schedule or account activity.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier’s pricing plan. Charges may vary for domestic and international messages.

5. Opt-In Methods

You may opt in to receive SMS messages from Gemex Cargo LLC in the following ways:

  • By checking the SMS consent box on our website.

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You may also contact us directly at the information below to be removed from our messaging list.

7. Help

If you need assistance with our SMS program, reply with the keyword “HELP” to any message, or contact us directly through our website at: https://gemexcargo.com/

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

Contact Information

Gemex Cargo LLC
Email: info@gemexcargo.com
Phone: (331) 289-5888
Address: 1600 W Lake St, Suite 103B, #130, Addison, IL 60101
Website: https://gemexcargo.com