Privacy Policy

Effective Date: October 9 2025

At Gemex Cargo LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://gemexcargo.com/ (the “Website”). By accessing and using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information from visitors to our Website:

a. Personal Information:

Personal information is data that can identify you as an individual, such as:

• Name
• Email address
• Phone number
• Mailing address

b. Non-Personal Information:

We also collect non-personal information that helps us improve the Website, including:

• IP address
• Browser type
• Device information
• Referring URLs
• Pages viewed on our Website
• Time spent on our Website

2. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to inquiries and provide customer support
• To improve our Website and services
• To send you newsletters, updates, or promotional materials (with your consent)
• To process transactions or fulfill your requests
• To comply with legal obligations

Non-personal information is used for analyzing trends, managing the Website, and improving user experience.

3. How We Protect Your Information

We implement a variety of security measures, including encryption, secure socket layers (SSL), firewalls, and restricted access to sensitive data. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our Website, conducting business, or servicing you—provided they agree to keep this information confidential.

We may also disclose your personal information when required by law or when necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent fraud or illegal activities

5. SMS Opt-In and Phone Numbers

a. Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and improve site performance. You can control cookie settings through your browser, but disabling cookies may affect some Website features.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Choices and Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of receiving promotional emails
• Withdraw your consent to our processing of your personal data, where applicable

To exercise your rights, please contact us at the email address provided below.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.

10. Changes to This Privacy Policy

Gemex Cargo LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gemex Cargo LLC
Email: info@gemexcargo.com
Phone: (331) 289-5888
Address: 1600 W Lake St, Suite 103B, #130, Addison, IL 60101